When a refund may be considered
Contact us if you were charged twice for the same order, received the wrong product, cannot access the delivered files after reasonable troubleshooting, or the delivered product is materially different from its product-page description.
Refund request window
Send eligible requests to inquiry@finalinkglobal.com within seven calendar days after delivery. Include the order email, product name, payment date, and a clear description of the problem.
Troubleshooting first
For access or file problems, Finalink Global may first replace the link, resend the files, or provide a compatible copy. A refund may be declined when the issue is resolved through replacement or redelivery.
Refunds not normally provided
Refunds are not normally provided for change of mind, failure to read the product description, lack of required third-party software, dissatisfaction with editable design choices, accidental purchase not reported before delivery, or inability to achieve a particular advertising result.
Approved refunds
Approved refunds are returned through the original payment method when possible. Processing time depends on the payment provider and financial institution.
Legal rights
This policy does not remove any mandatory consumer rights that apply under governing law.
Business information
Finalink Global LLC
254 Chapman Rd, Ste 208 #25553, Newark, Delaware 19702, United States
inquiry@finalinkglobal.com
+1 (575) 209-8569